ReportCaster

In this section:

The following are documentation enhancements for ReportCaster:


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ReportCaster Applet Interface JVM Issue

The toolbar icons on the ReportCaster Developer and Administrator (applet) interface are incorrectly spaced when the user browser is configured to use Sun Microsystems JVM Versions 1.5_08 and higher on Windows 2000 and Windows 2000 Server, and with JVM Versions 1.5_07 and higher on Windows 2003 Server. This is a documented problem in the Sun Microsystems Release Notes, which are found at:

http://www.oracle.com/technetwork/java/javase/releasenotes-142123.html

Sun Microsystems is tracking a number of related reported problems in this area. The main bug ID number is 6349010. The bug ID number that specifically references JVM 1.5_08 is 6234686. Although the description information on these problems states that it is for Windows XP, the problem within the ReportCaster applet interface is only occurring on Windows 2000 and 2003. This is not a problem if the user browser is running on Windows XP.

Evaluation has been performed with the Sun Microsystems JVM 1.6 Version and this ReportCaster applet toolbar button issue has been confirmed not to occur with Windows XP, 2000, and 2003. This is a cosmetic issue and does not impact ReportCaster functionality.


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Opening Excel Files Using Outlook Web Access Mail Client

There is a known issue opening Excel files distributed by e-mail to an Outlook® Web Access mail client due to Outlook attachment blocking. For more information about Outlook Web Access attachment blocking, go to the following URL:

http://support.microsoft.com/kb/555001.

The alternative for this issue is to zip the Excel file(s) before distribution. For information on zipping scheduled output, see the ReportCaster End User's Manual.


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Opening Excel and PDF Files Distributed by ReportCaster to Managed Reporting for WebSphere 6.1

You cannot open Excel and PDF reports in Internet Explorer if the reports were distributed to Managed Reporting on a WebSphere 6.1 application server configured with Java 1.5.

This problem does not occur with the following:


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Distributing Scheduled Output Using SFTP

When distributing scheduled output using SFTP, you must specify the fully-qualified domain name.


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Issues When Using Informix

When ReportCaster is configured with Informix, the error java.net.UnknownHostException occurs when a schedule is run and the mail server specified is invalid.


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Web Browser Issues

The following are Web Browser issues when using ReportCaster:


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Help Option in Email Address Search Dialog

The Help option from the Email Address Search dialog does not display online help. The alternative is to use the online help Index and enter Address Search in the keyword entry field to locate and view the online help information for Address Search.


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Opening ODP Reports in the Library

Under certain conditions, you may receive a Siteminder authentication prompt when you attempt to open an On Demand Paging (ODP) report in the Report Library by clicking the report in the left pane of the Library interface. (This prompt does not appear when you open the report in a separate window, that is, when you select the report and click the Open icon.)

If you receive the Siteminder authentication prompt, enter the requested information, then the report will open in the right pane of the Library interface.


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Secondary Run Interval Ignored When Schedule Updated

When a schedule is updated, the next run time is recalculated based only on the primary run interval. This means that if a schedule that includes a secondary run interval is updated before the secondary schedule is able to run, then the secondary run interval is ignored and the NEXTRUNTIME is calculated based on the primary interval.

For example, a schedule exists that is set to run daily at 2:00 PM with a secondary run interval of every 10 minutes from 2:00 PM to 3:00 PM. When the schedule runs at 2:00 PM, the NEXTRUNTIME is reset to run at 2:10, which honors the secondary run interval. If this schedule is updated at 2:03 PM, the NEXTRUNTIME is recalculated to be 2:00 PM the next day, rather than 2:10 PM on the current day.


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