Adding or Deleting a Subscriber

Use the Administrator console to add a new subscriber to the Two-Way Email database or delete an existing subscriber from the database.

When a Managed Reporting Administrator adds a new subscriber using the Two-Way Email Administrator console, the subscriber receives a confirmation message from Two-Way Email, acknowledging the subscription request. The user must reply to the message. The subscription is activated once the confirmation process is complete.

Procedure: How to Add a New Subscriber

Select Two-Way Email on the Managed Reporting browser blue toolbar to access the Two-Way Email Administrator console. In the Developer Studio Explorer, click the Two-Way Email Administrator button in the toolbar.
Click Add user. The Add Two-Way Email Subscriber dialog box opens as shown in the following image.
Type the Managed Reporting user ID and password.
Type the WebFOCUS (Reporting Server) user ID and password. To use default values specified in the Two-Way tab in the ReportCaster Server Configuration Tool, select the Use default credentials check box.
Type the user e-mail address. Click Add and the new user appears under Two-Way Email subscribers.
If the user already has a Two-Way Email account, you receive a message informing you that the subscription procedure failed for that reason.

If you make typing errors, click Reset to clear the fields.

Procedure: How to Delete an Existing Subscriber

Select Two-Way Email on the Managed Reporting browser blue toolbar to access the Two-Way Email Administrator console. In the Developer Studio Explorer, click the Two-Way Email Administrator button in the toolbar.
Select the name of the subscriber you want to delete from the list on the left, under Two-Way Email subscribers.
Click Delete user.
A window opens, with the name of the selected subscriber.
Click Delete to remove the subscriber from the Two-Way Email database.