If you are using an .xlsx Microsoft Workbook, and you receive the following message, check with your WebFOCUS Administrator to ensure that you are using Java Version 1.6 or higher:

Unable to Open/Read File

If not, ensure that the jsr173_api.jar file is in the WEB-INF/lib directory. If not, download the file from http://sjsxp.java.net.

The following are known issues when using the Dashboard:

• As of Version 7 Release 7.02, an administrator who logs on to View Builder from a Personal View and reassigns the view will return to the old view upon logging off from View Builder. The administrator will need to log off the view and then log on again to see the newly assigned view.
• As of Version 7 Release 7.02, a Standard Report originating from a Reporting Object will display as a Reporting Object in a List Block. Right-click to display all Reporting Object menu options. However, it will display as a Standard Report in other block types.
• Closing Dashboard using a logoff or window, while InfoAssist is open, will also close InfoAssist. Changes made in InfoAssist are not automatically saved.
• In Dashboard, when you try to open a second Text Editor window after making changes to the first Text Editor window, and you either Save or Cancel the first window, it closes both Text Editors completely. You can only have one editor session open at a time.
• Maximizing an Output block with a URL report yields a script error and does not maximize. However, you are able to maximize a Launch block with a URL report.
• When you log on to Dashboard (with the extended menu enabled) and create a Standard Report with the Power Painter or Advanced Graph Assistant tool, the tool opens in an abnormally narrow window. If you resize the window, the tool will open correctly for the remainder of the current browser session.
• When you access items in the Domain Tree, such as running a report or clicking a link, the selected items do not change from the (unselected) Link Color to the Visited Link Color that was set in View Builder.
• List Block and Folder Block items, such as reports and links, display in the Visited Link Color by default instead of the (unselected) Link Color that was set in View Builder.
• When a user selects the Maximize option from the Dashboard Personalize block, duplicate reports are shown in that window.

  The alternative for not showing duplicate reports in a maximized window is to modify the bid-config.xml file located in the \ibi\WebFOCUS77\worp\conf directory. Change the default value of reloadCurrentLocation from false to true as shown below:

  <!-- Flag to override onMaximize behavior --> 
  <internal-var name="reloadCurrentLocation" value="true"/>

  However, if any changes have been made to an active report, the maximize option will not reflect those changes in a maximized window.

• If you are using Report Assistant or Graph Assistant and refresh the Domain Tree, the Report or Graph Assistant window will close.
• When a user clicks a graph element to drill down, if the graph was created without using Server Side Graphics, the drill-down report may take over the browser session. If this occurs, click the Back button on your browser to return to Dashboard.
• A user can erroneously give more than one domain item the same name when changing the name of a domain item in the Properties window or when saving a report as a My Report.
• If a toolbox item is updated after the tool has been added to the toolbar on a view, the toolbar on the view is not updated with the new link.

As of Version 7 Release 7, in Dashboard, the Stop Requests and Message Lookup display as configurable links in the View Builder Edit Settings User Links section. Configuration of these links is not functional and does not affect Personal Views.

Dashboard Reporting Objects with the property Show as Standard Report or Show only as a Standard Report is not correctly displayed in the Standard Reports folder and Reporting Objects folder. The display problem occurs differently, depending on whether you open the Standard Reports folder first or the Reporting Objects folder first.

This problem only occurs for Reporting Objects with the property Show as Standard Report or Show only as Standard Report that do not also have a Reporting Object in the parent folder (Reporting Object Group folder) with property Show as Standard Report or Show only as Standard Report. This problem does not occur for Reporting Objects with property Show as Standard Report or Show only as Standard Report in the parent folder.

When using Dashboard Change Management , when you import views, the order of the views shown in the View Builder Public Views and Group Views pages may not be displayed in the same order as on the source system.

The following are known Web browser issues when using Dashboard:

• The Schedule tool that opens from Dashboard is not resizable in Internet Explorer. It is resizable in a Firefox browser.
• In Firefox 2, the Reporting Object window opens behind the calling window when creating a new or opening an existing Reporting Object in the Business Intelligence Dashboard.

In Internet Explorer 9.0, a debugger script error displays after clicking the Edit block icon or selecting Personalize, then Content for an output block or an InfoMini Launch report. Click OK to proceed, or disable the debugger while using Business Intelligence Dashboard.

Standard Reports created with the Advanced Graph Assistant tool in the MR Applet will open in Dashboard with Graph Assistant. The incorrect gassist MR flag, instead of the correct AdvGassist MR flag, is set when the report is created from the MR Applet. Because tools are launched from Dashboard based on the MR Flag, the alternative is to create the report from Dashboard or modify the MR flag in the domain .htm file. For example, edit the .htm file of the domain to change gassist to AdvGassist, as shown in the following blocks of code.

Change from:

<LI><A HREF='app/graph.fex'MRFLAG='gassist,createdon=1219688370428,
 createdby=Default+Administrator+%28admin%29,
 lastmodby=Default+Administrator+%28admin%29'>graph</A>

to:

<LI><A HREF='app/graph.fex'MRFLAG='AdvGassist,createdon=1219688370428,
 createdby=Default+Administrator+%28admin%29,
 lastmodby=Default+Administrator+%28admin%29'>graph</A>

When you right-click a Standard Report or Custom Report and select Properties, if you click the Detail link at the top of the Properties dialog box that opens, a connection is made to the WebFOCUS Reporting Server. If the Reporting Server is secure, an error message is displayed. However, if you log on to the Reporting Server first, you can successfully retrieve report information.

The active cache feature does not work correctly when run from the Dashboard text editor. The Reporting Server uses the JSESSIONID to determine if a FOCCACHE directory already exists for the session. However, when the request is run from Dashboard, the JSESSIONID is not passed to the Reporting Server and the FOCCACHE directory is not created.