How to: |
The Create Diagnostic Zip option provides a quick way to collect the current configuration and log files. An iWay Software support representative may ask you to create a diagnostic zip for problem analysis.
You can use this function to add any relevant comments to the file. The file is labeled with a timestamp in your configuration directory.
Note: Remove previous trace files prior to running a diagnostic zip.
For information on including and excluding files from the class path, see Operations and Monitoring.
To create a diagnostic zip:
The Diagnostic Zip pane opens, as shown in the following image.
In this example, if you are using the base configuration, the file is saved to the location shown in the following image.
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