Registering iWay Software

In this section:

A default license file, provided when you install iWay 7.0.7 SM, allows you to use all features of iWay, including adapters, for 90 days. In order to receive a permanent license file that allows you to use the iWay features you purchased beyond this trial period, you must register your software.

Note: Once you receive your permanent license, you will also receive a 90-day trial extension for all non-purchased iWay features.

Tip: To view the features you have purchased, log onto the iWay Service Manager Administration Console and click Licenses in the top-right corner. The features that are currently in effect are displayed.

An iWay software license is associated with a specific site and a specific machine. When you register your software, your license file is generated based on information provided during the installation (Site Code) and registration (email address). Therefore, the site code you provide during installation must be accurate. The license files are sent to you through email. The process validates the email address supplied during registration and matches it to the domain name associated with the site code. License files cannot be sent to other domain names.

iWay 7.0.7 SM uses a software-based license management technology that verifies that the site code is valid and that the software has been activated on the eligible machine(s).

The license file (license.xml) contains one or more license keys required to activate specific features of iWay 7.0.7 SM. Do not attempt to edit this file.

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When Should You Register iWay Software

You must register iWay software for each machine on which iWay is installed. The registration process will generate a separate license file for each specific machine.

You must re-register iWay software when you:
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How to Register iWay Software

There are three methods available to register iWay 7.0.7 SM. If you have email or Internet access from the machine where the iWay software resides, then you can use the iWay Service Manager Administration Console to register through either email or the Internet. If you do not have email or Internet access from the machine where the iWay software resides, we provide an alternate method of registration.

This section explains how to register your software using the three methods.
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Procedure: How to Register iWay Using the iWay Service Manager Administration Console

To register iWay using the iWay Service Manager Administration Console:

  1. Start iWay Service Manager and log on to the iWay Service Manager Administration Console if you have not already done so.
  2. At the top-right of the iWay Service Manager Administration Console, click Licenses.

    A page appears with information about your current licenses.

  3. Click the register the software hyperlink.

    A registration form is displayed.

  4. Provide the requested information.
  5. Click either Web or EMail.
    • Web sends the form using HTTP.
    • EMail opens your default email client and creates an email with the form contents in the message body. Use the email client Send button to submit the registration form.

    Once the registration request is processed, you will receive an email with a license file (license.xml) within 72 hours containing the license key(s) for your site and details on how to install the file.

  6. Copy the license file onto your computer and place it in the root directory of your iWay 7.0.7 SM installation.

    Note: iWay Service Manager must be stopped at this stage.

  7. Start iWay Service Manager to activate the registration.
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Procedure: How to Register iWay Using an Alternate Method

If you do not have email or Internet service on the machine where iWay is installed, use the following steps to register the iWay software.

  1. Send the install.xml file, located in the iWay7\bin directory, to feedback@iwaysoftware.com with the following information in the body of the email:
    • Company Name
    • Your Full Name
    • Email Address
    • City, Province, Postal Code, and Country
    • Phone Number

    Once the registration request is processed, you will receive an email at the address you provided within 72 hours that contains the license file (license.xml) and details on how to install the file.

  2. Stop iWay Service Manager.
  3. Copy the license file onto your computer and place it in the root directory of your iWay 7.0.7 SM installation.
  4. Start iWay Service Manager to activate the registration.
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Registration Help

If you do not receive your license file email within five business days, verify that you provided the correct site code and email address (either by registering from the machine on which iWay resides or sending it in the alternate registration method). If you are sure you provided accurate information, contact iWay Customer Support and provide the following information:

If you have licensing issues after receiving your license file, contact iWay Customer Support and provide them with the following information:

iWay Software