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To add the Listener:

1. Log on to the Google Search Appliance console, which is shown in the following image.

   

2. Open the Crawl and Index menu, as shown in the following image.

   

   The feeds that iEI sends to Google use URLs that point back to the iEI listener. For Google to process these feeds, it must be configured to crawl URLs with a pattern that matches the URL of the iEI listener, which you set when you configured the Audit Manager driver as the Base URL property. If you used a * to supply the host name automatically, you must replace it with the actual host name when you add it to the crawl list. For example, if you accepted the default value for Base URL, this property is set to http://*:9996/audit. If the computer where iEI is running has the host name myhost.centcorp.com, the pattern you add to the Google crawl list is http://myhost.centcorp.com:9996/audit. The query string value, audit, is the same as the value that you set when you configured the Google properties, as described in Configuring the Audited Message Indexing Driver.

3. Add this value to the text box labeled Follow and Crawl Only URLs with the Following Patterns.
4. Save this change by clicking the Save URLs to Crawl button.

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There can be a considerable lag time between iEI's posting of a feed to Google Search Appliance and the contents of the feed becoming available in searches. To monitor the appliance's processing of a feed:

1. Open the Crawl and Index menu.
2. Select Feeds. The following image shows the list of current feeds.

   

   iEI sends feeds using the source name you configured with the Audit Manager driver; the default is iSM_MessageManager. The console shows the last five feeds received by Google Search Appliance and their status. If the status of the feed is Completed, it has been passed on for indexing. If the status is Failed with Errors, this may indicate the iEI URL was not added to the Google Search Appliance crawl list.

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When a feed has been added to the index, it will become visible in the Google Search Appliance Crawl Diagnostics. This can take up to half an hour after the feed appears in Feeds report.

1. To view the crawl diagnostics, select Crawl Diagnostics from the Status and Reports menu. The following image shows the Crawl Diagnostics window, which lists all available hosts.

   

   This report displays all hosts with documents in the Google index.

2. Drill down on the iEI host to see the URLs that iEI has added to the index. The following image shows statistics for a sample URL.

   

   From here, you can:

   • View Google Search Appliance's cached version of the document. This is the actual text that was added to the index. Normally, this is not identical to the document in Audit Manager. iEI appends the names and values of all special registers in the iSM context at the time of indexing, and removes caret characters to enable the indexing of XML tag names. The following image shows a sample cached document.

   

   • You can also test your iEI configuration from this screen using the Link to this page option.

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Users of iEI with secure data may want to remove the text snippets and link to cached versions from the Google Search Appliance Results page. You can do this by modifying the default front end or by creating a custom front end.

To create or modify a front end:

1. Select Front Ends from the Serving menu. The following image shows the Front Ends window.

   

2. To remove the cached link and snippet from the results page, select a front end to edit and open the Search Results menu in the Page Layout Helper.
3. Uncheck the options for Snippet and Cache Link, then save your changes. The following image shows the expanded Search Results with Snippet and Cache Link unchecked.