The following detail the steps needed for aiding in debugging problems that occur when WebFOCUS is accessing a Web Service:

1. Ensure that the Connection String, Master File and Access File are up to date

   As with any development environment that supports Web Services, the connectivity to the Web Service is only as current as the last time the WSDL file was consumed. If for any reason the Web Service has been modified, this would mean the WSDL file would have to be consumed again. If the changes to the Web Service were minimal, you can manually update the connection string by editing the edasprof.prf file from within the WebFOCUS Reporting Server Web Console. You can manually update the Master File and Access File with metadata changes.

2. Ensure that parameters are passed correctly.

   Check to make sure that all the input parameters to the Web Service are being passed via the Report Selection criteria (WHERE command). If the Web Service is expecting certain values as input and these values are not set in the WebFOCUS Selection Criteria, zero records will be returned to WebFOCUS.

3. Ensure that the application that the Web Service is accessing is up.

   The transfer protocol for Web Services is usually HTTP. If the application that the Web Service is accessing is not up, an HTTP 404 error would probably be displayed.

4. Ensure that the Master File and Access File were created successfully.
   • Verify that the metadata within the Master File created with Create Synonym matches what is defined in the WSDL file.
   • Verify that the Access File created with Create Synonym matches what is defined in the WSDL file.
   • Verify that the connection string in the edasprof.prf file matches the connection information in the WSDL file.
5. Ensure that the tags in the SOAP response match the aliases and segment structure in the Master File. This can be done by writing out the contents of FIELDNAME __RESPONSE to a file, as the following example illustrates.

FILEDEF SOAPOUT DISK c:\GetQuotesResponse.txt
		TABLE FILE GETQUOTES
		PRINT __RESPONSE
		WHERE SYMBOL EQ 'MSFT'
		ON TABLE HOLD AS SOAPOUT
		END