Topics:

• How Two-Way Email Works
• Creating a Template
• Maintaining a Template
• Sending a Template to Users
• Attaching a Two-Way Email Template to an Alert

As a Managed Reporting Administrator or Developer, you use Managed Reporting to create and maintain Two-Way Email templates, the means by which a user requests a report.

This topic describes several features of Two-Way Email, such as its processing steps, that will help Administrators and Developers understand the tasks and oversee the Two-Way Email capability. It also includes instructions on performing specific tasks.

For information on using the Two-Way Email Administrator console, see Two-Way Email Administration.