Troubleshooting Measure Data Issues

If you run a PMF view or gadget, and do not see the expected data, the following is a list of potential issues to investigate in order to confirm that you have taken all of the steps necessary to publish your measure data:

• Is the measure linked to any objectives on the scorecard you are displaying?

  Click the Measure panel in the Manage or Author pages and click the Link/Unlink to Objectives button to make sure the measure has been linked to the Scorecard.

• Have you weighted the measure so its data contributes to the objective?

  Click the Measure panel in the Manage or Author pages and click the Link/Unlink to Objectives button to make sure the measure has a positive weight assigned to it for the objective on the scorecard.

• Have you loaded data for the measure?

  Check the Measure Loader Preview screen to confirm that there is data loaded.

• Was the data loaded to include data for the currently set Time period from which you are reporting?

  Check the Time period on the view. If your view does not display a Time breakout, check the attribute history in the footing to see what period is being used. If you still cannot determine the issue, check the PMF current time setting in the Settings panel on the Manage page.