To install the iWay Application Adapter for Microsoft Dynamics 2011 CRM On-Premises, ensure that the following .jar library files are available in the <ism_home>\lib folder:

• commons-codex-1.4.jar
• commons-logging-1.1.1.jar
• httpclient-4.1.1.jar
• httpcore-4.1.jar
• iwaf.jar
• iwutil.jar
• mail.jar
• xalan.jar
• saxon9he.jar

Ensure that the iwmscrm2011.jar file is also available in this \lib folder. This file is installed automatically during the iWay Service Manager (iSM) installation process.