Troubleshooting

Certain situations may cause the adapter to return error messages. This section describes error messages, their possible causes, and their solutions:

Unable to process request:java.lang.IllegalStateException: Error reading segment ret: 4 res: Datastore not found

Accompanied by:

IMS Connect Message:
Message failed, ORIGIN=6686 _35775912 to DESTID=IMS8A ; R=4, S=NF

Possible Cause: Datastore is not active.

Solution: Start or cycle imsconnect job.


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