Error Messages in PeopleSoft

The following table lists errors and solutions when using PeopleSoft.

Error

Solution

Services are not working properly when using the PeopleSoft Component Interface test tool in three-tier mode.

To test properly using the Component Interface test tool:

  1. Open Application Designer.
  2. Select the Component Interface.
  3. Use the test tool.

If the service works in test tool, then review the XML and check for redundant fields in XML.

Jolt Session Pool cannot 
provide a connection to the 
appserver. This appears to be 
because there is no available 
application server domain. [Fri 
Aug 27 13:06:27 EDT 2004] 
bea.jolt.ServiceException: 
Invalid Session

The host name or port number for PeopleSoft is incorrect.

Component Interfaces and Messages do not appear in the adapter tree.

The project is not installed properly on the PeopleSoft system.

Return error code -1 is received from PeopleSoft at run time, for example:

<LOCATIONProcessResponse 
xmlns="http://xmlns.oracle.com/
LOCATION">
<error xmlns="">-1</error> 
</LOCATIONProcessResponse>

You are either using the incorrect version of psjoa.jar, or you have both the iwpsci81.jar and iwpsci84.jar files in your lib directory. In the second case, you must delete the unused JAR file and then restart the server.

The psjoa.jar file version is specific to the PeopleTools release.

Pstools.properties file was not initialized.

This file is required for PeopleSoft 8.1. If you are using PeopleSoft 8.1, you should add this file. If you are not using PeopleSoft 8.1 and this error message still appears, ignore the message.

Cannot find Component Interface 
{CI name}

The reason may be either of the following:

  • The Java API for the selected component interface is not found in the API JAR file. Check the Java API for the class file for the CI. If not found, add the class file for the CI.
  • The component interface name is mentioned incorrectly in the request document.
Not Authorized (90,6) Failed to 
execute PSSession request

The component interface does not have the access required to perform the operation. Change the permission settings in the PeopleSoft, Security, Permission list for the component interface.

Must also provide values for 
keys{keyname}

The reason may be one of the following:

  • The request XML document does not have the element for the mandatory key. Include the keyname and the value in the request document.
  • The Key field name is mentioned incorrectly in the request document.
  • The Perform operation is mentioned incorrectly in the request XML document.

iWay Software